Blog
Today is my last day at Twilio. It has been humbling to serve the Twilio developer community for these past few years and work with a group of people who are not only setting the bar for Developer Evangelism but also creating a community and company of which we can all be proud. Twilio is
Screen Pops are a way of displaying contextual information to an agent about any incoming call so that they can provide more relevant support to the caller. They are one of the most powerful features of a software-powered voice communication system. They let your agent learn about the customer they are servicing as soon…
Every problem you solve as a web application developer requires a very particular set of tools. Tools that have been acquired over a very long career. Node.js is one of the latest frameworks to become a popular addition to the modern web stack. It allows you to easily build lightweight, event-driven applications that can…
About a year ago, we published an update to our phone verification tutorial to teach you how to keep your users safe and prevent fraud when building applications in PHP. Now you can learn how to employ the same security and anti-spam techniques in Ruby using the elegant Sinatra framework. For any application that interacts…
Like many of you, I was sad to hear on Friday that Google decided to shut down their service that let you search via SMS. Luckily, a basic version of the service is not difficult to create on your own using Twilio SMS and Google’s Custom Search API! This is a very bare-bones implementation…
Myself and other developers have been giddy with glee at the recent release of Google Glass, one of the first largely available wearable computing platforms. After the Glass Foundry hackathons in January, I couldn’t wait to start building awesome applications such as GlassTweet with the Mirror API and helping others do the same…
If you have worked with Twilio before, you have surely heard that sweet, sweet ring of your phone many times. But today, we are entering uncharted territory – you are going to learn how to make a phone ring without it even being connected to a traditional phone network! All you need are some simple…
How can the internet help when you’re halfway to work and you realize you didn’t lock up your apartment? What about when your dog runs away, or you leave all the lights in your house on? SmartThings is working to unlock the Internet of Things and make everyday things like your house, your car, and…
In the fourth installment of Twilio’s Voice Quickstart Series, we introduce you to the <Record> verb. This walkthrough shows you how to set up an interactive IVR so your caller can be connected to another number, as demonstrated in the previous screencast, or record a message that will be played back to them. When your…
We’re back again with the third installment of our Twilio Voice Quickstart series. In this screencast, Jon Gottfried shows you how to connect a caller to a second person or, in Jon’s example, a second “real monkey.” Walk through how to dial out to a second caller by nesting the <Say> block inside <Gather> verbs…